SaaS Delivery and Provisioning Policy

Last updated: July 06, 2026

This Delivery Policy describes how our Software as a Service (SaaS) platform ("we", "us", or "our") provisions and delivers access to its features.

1. Cloud delivery

Our SaaS platform provides digital software and API access hosted in the cloud. We do not sell, ship, or deliver physical products. Provisioning of SaaS environments and user accounts happens purely electronically.

2. Digital delivery

Access to paid SaaS features is delivered electronically to your account immediately after successful payment.

Output files generated by our tools (for example, drawing comparison overlays from Check Your Drawings) are available for immediate download through the application. We do not ship these files by post or courier.

3. Service availability

We aim to keep the Services available continuously but do not guarantee uninterrupted access. Scheduled maintenance or unexpected outages may temporarily affect delivery of digital features.

4. No product exchange

Because we provide access to a SaaS platform via subscriptions rather than physical goods, product exchange does not apply. If you wish to upgrade, downgrade, or alter your subscription tier, follow the billing options available in your account dashboard.

5. Contact

For questions about access or delivery of digital features:

KVSHVL Platform Support

Email: writetokushaldsamant@gmail.com